We take the security of your data seriously and use industry-standard measures like encryption and access controls to protect it. While we do everything we can to keep your data safe, no internet-based transmission is completely secure, and we can’t guarantee absolute security.

We collect the following categories of personal data individuals provide us:

• Contact Information, including full name, phone number, email address, mailing address, company/organization name and/or communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

• Professional Information, including job title, company name, professional background, and the nature of your relationship with us. We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, to administer your account, to provide you with our services, and for customer support purposes.

• Account Information, including full name, email address, company/organization name, phone number, account credentials or one-time passcodes, transaction history, and the history of the use of our services. We use this information primarily to administer your account, provide you with our services, communicate with you regarding your account and your use of our services, and for customer support purposes.

• Customer Content, including any files, documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to our services. We use this content primarily to provide you with our services, to facilitate your requests, and to improve our services.

• Payment Information, including payment card information, billing address, and other financial information such as routing and account number. Please note that we use third-party payment processors, including Stripe, to process payments made to us. We do not retain any personally identifiable financial information, such as payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment processors. The payment processor’s use of your personal data is governed by their privacy notice. To view Stripe’s privacy policy, please click here.

• Event, Contest and Survey Information, including information provided when you sign up for an event, enter a contest or promotion, complete a survey, or submit a testimonial. We use this information primarily to administer and facilitate our services, respond to your submission, communicate with you, conduct market research, inform our marketing and advertising activities, improve and grow our business, and facilitate the related event, content or survey.

• Feedback and Support Information, including the contents of custom messages sent through the forms, chat platforms, email addresses, or other contact information we make available to customers, as well as recordings of calls with us, where permitted by law (including through the use of automated tools provided by us or our third-party providers). We use this information primarily to investigate and respond to your inquiries, to communicate with you, and to improve our services.

We keep your personal data as long as you’re using our services or as required by law. If you want us to delete your data, just contact us at support@graphorlm.com.